Qawaalib Digital Products Refund Policy

Effective Date: 04/11/2023

Thank you for choosing Qawaalib for your digital product needs. We take pride in delivering high-quality digital products, and your satisfaction is our top priority. However, we understand that there may be situations in which you need to request a refund. This Refund Policy outlines our guidelines for refunds on digital products purchased from the Qawaalib website.

1. Eligibility for Refunds

Refunds are only available for digital products purchased directly from the Qawaalib website. Third-party purchases or products acquired through any other means are not eligible for refunds.

Refunds are eligible under the following circumstances:

a. Defective or Malfunctioning Products: If the digital product you purchased is defective, malfunctioning, or not as described, you may be eligible for a refund. In such cases, please contact our customer support within 30 days of purchase.

b. Duplicate Purchases: If you accidentally purchase the same digital product more than once, you may request a refund for the duplicate purchase. Please contact our customer support within 30 days of the duplicate purchase.

2. Refund Process

To request a refund, please follow these steps:

a. Contact our customer support team at [support@qawaalib.com] within the eligible timeframe as specified in section 1.

b. Provide the following information in your refund request:

• Your full name
• Order ID or transaction reference
• Description of the issue or reason for the refund
• Any relevant supporting documents or screenshots

c. Our customer support team will review your request and may request additional information if necessary.

d. If your refund request is approved, the refund will be processed within [XX] business days using the same payment method used for the original purchase.

3. Refund Denial

Refunds may be denied under the following circumstances:

a. If the request is made after the eligible refund timeframe specified in section 1.

b. If the digital product has been substantially used, or if there is evidence of misuse.

c. If the issue reported is not covered by our eligibility criteria as specified in section 1.

4. Contact Information

For any questions or concerns related to this Refund Policy or to request a refund, please contact our customer support team at:

Email: [support@qawaalib.com]

5. Policy Changes

Qawaalib reserves the right to make changes to this Refund Policy. Any updates or revisions will be posted on our website, and the date of the latest revision will be indicated at the top of this policy.

Thank you for choosing Qawaalib for your digital product needs. We are committed to providing a seamless experience and ensuring your satisfaction.

Qawaalib Digital Products